We're here to help you master your practice
For technical issues, billing questions, or general inquiries, please email us at:
To cancel your Halto PRO subscription:
1. Open the Settings app on your iPhone
2. Tap your name at the top
3. Tap "Subscriptions"
4. Select "Halto PRO"
5. Tap "Cancel Subscription"
You must cancel at least 24 hours before the next billing date to avoid being charged.
1. Open Halto app on your new device
2. Go to Profile → PRO Features
3. Tap "Restore Purchases"
4. Sign in with the same Apple ID you used to purchase
Your PRO features will be restored automatically.
Monthly PRO ($9.99/month): All PRO features, billed monthly, cancel anytime.
Yearly PRO ($49.99/year): All PRO features, save 58% vs monthly, billed annually.
Lifetime PRO ($79.99 one-time): All PRO features forever, one-time payment, includes all future updates.
PRO members get access to:
• Advanced Levels (Level 3-10)
• All 10 Neuro-Haptic vibration patterns
• SOS Max emergency mode
• Advanced theory content
• Detailed progress analytics
• Video recording for practice review
Yes! All your practice data is stored locally on your device only. We never upload your session history, progress, or personal information to cloud servers. See our Privacy Policy for details.
SOS mode provides immediate intervention when you need it most:
1. Press and hold the orange SOS button
2. Feel the intense haptic shock to break the urge cycle
3. Follow the emergency breathing protocol
PRO members can choose from 10 different vibration patterns for maximum effectiveness.
1. Check that your device is not in Silent Mode (toggle the switch on the side)
2. Go to iPhone Settings → Sounds & Haptics → System Haptics (must be ON)
3. In Halto app, go to Profile → Settings → Vibration Intensity and make sure it's not set to "Off"
4. Note: Haptic feedback is only available on iPhone 7 and newer models
Yes! Your PRO subscription is linked to your Apple ID and works on all devices where you're signed in. However, practice data is stored locally on each device. Cloud sync is coming in a future update.
All payments are processed through Apple's App Store. For billing issues or refund requests, please contact Apple Support directly:
Halto v3.8 "Capsule Edition"
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